Privacy Policy

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Effective Date: 12 September 2025

Last Updated: 12 September 2025

At Build Scope, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following information:

• Name, email address, and contact details when you book an appointment or submit an enquiry.
• Project information (location, scope, timelines) that you voluntarily provide for our services.
• Payment-related information (e.g. deposits, service fees), when you choose to book and pay online.
• IP address, browser type, and usage data via cookies and analytics tools.

2. How We Use Your Information

We use your data to:

• Respond to your enquiries and provide the services you request.
• Manage appointments, send confirmations, and follow up as needed.
• Maintain internal records for accounting and regulatory purposes.
• Improve our website, services, and customer experience.
• Send updates or service-related information (with your consent).

3. How We Store and Protect Your Data

Your information is securely stored on encrypted systems. We limit access to your data to authorised personnel only and comply with all applicable UK data protection laws, including the UK GDPR.

4. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share your data with trusted third-party providers (e.g. payment processors, scheduling software) solely to deliver our services.

5. Your Rights

You have the right to:

• Request access to your personal data
• Correct or update your information
• Ask us to delete your data
• Withdraw consent at any time

To exercise your rights, please contact us at: info@buildscope.uk

6. Cookies

Our website uses cookies to enhance user experience and gather anonymous site usage data. You can adjust your browser settings to refuse cookies if preferred.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Build Scope

Email: info@buildscope.uk

Website: www.buildscope.uk